Terms & Conditions

Terms & Conditions

These are the terms and conditions of use for www.thestilettostore.ie – please read them carefully. In these Terms and Conditions "we, our, us” refers to www.stilettostore.ie

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Acceptance of Terms

By accessing www.thestilettostore.ie and the information contained within it, you agree to be bound by these terms and conditions and you accept our Privacy Policy. If you object to any of the terms and conditions set out in this agreement you should not use any of the products or services on the Website and leave it immediately.

You agree that you shall not use the Website for illegal purposes, and will respect all applicable laws and regulations. You agree not to use the Website in a way that may impair the performance, corrupt the content or otherwise reduce the overall functionality of the Website. You also agree not to compromise the security of the Website or attempt to gain access to secured areas or sensitive information.
You agree to be fully responsible for any claim, expense, liability, losses, costs including legal fees incurred by us arising from any infringement of the terms and conditions set out in this agreement.

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Modification

www.thestilettostore.ie reserves the right to change any part of this agreement without notice and your use of the Website will be deemed as acceptance of this agreement. We advise users to regularly check the Terms and Conditions of this agreement.

www.thestilettostore.ie has complete discretion to modify, edit, delete or remove any part of this site and/or any information, products or services available within the site without warning or liability arising from such action.

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Limitation of Liability

www.thestilettostore.ie will under no circumstance be liable for indirect, incidental, special, or consequential damages including any loss of business, revenue, profits, or data in relation to your use of the Website or the use of any website that you may gain access to from www.thestilettostore.ie.

www.thestilettostore.ie will use reasonable endeavors to verify the accuracy of any information on the site but makes no representation or warranty of any kind express or implied statutory or otherwise regarding the contents or availability of the site or that it will be timely or error free, that defects will be corrected, or that the site or the server that makes it available are free of viruses or bugs or represents the full functionality, accuracy, reliability of the site. We will not be in any way liable for any material or data sent or received or not sent or received or for any of the above mentioned damages that result from the use or inability to use the products for sale through this site.

In no circumstances shall our liability and that of our suppliers to you and/or any third parties for any of the above exceed €200.

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Copyright

All intellectual property of www.thestilettostore.ie.ie such as trademarks, trade names, patents, registered designs and any other automatic intellectual property rights derived from the aesthetics or functionality of the Website remain the property of www.thestilettostore.ie.

By using the Website you agree to respect the intellectual property rights of www.thestilettostore.ie and will refrain from copying, downloading, transmitting, reproducing, printing, or exploiting for commercial purpose any material contained within the Website.

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Disclaimers

The information contained on or via the website is provided on the understanding that the Website is not engaged in rendering advice and should not be wholly relied upon when making any related decision.
The information contained with the Website is provided on an “as is” basis with no warranties expressed or otherwise implied relating to the accuracy, fitness for purpose, compatibility or security of any components of the Website.

We do not guarantee uninterrupted availability of the www.thestilettostore.ie Website and cannot provide any representation that using the Website will be error free.

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Third Parties

The Website may contain hyperlinks to websites operated by other parties. We do not control such websites and we take no responsibility for, and will not incur any liability in respect of, their content. Our inclusion of hyperlinks to such websites does not imply any endorsement of views, statements or information contained in such websites.

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Severance

If any provision of this Agreement is held to be invalid or unenforceable, such provision shall be struck out and the remaining provisions shall remain in force.

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Governing Law and Jurisdiction

This Agreement will be governed by the laws of Ireland and any user of the Website hereby agrees to be bound exclusively by the jurisdiction of Irish courts without reference to rules governing choice of laws.

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Privacy Policy


www.thestilettostore.ie
is committed to protecting the privacy of its customers. We will not divulge any information about you to a third party. We use Sage Pay to collect/process transaction information, to view the SagePay security policy click here.

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Conditions of Use


No contract will exist between you and www.thestilettostore.ie for the sale by it to you of any product unless and until www.thestilettostore.ie confirms
that it has accepted and dispatched your order. That acceptance will be deemed complete and will be deemed for all purposes to have been effectively communicated to you at the time Stiletto store sends the email to you (once it has left the information system of the company), whether or not you receive the email.

We may not accept your order for one of the following reasons:

 
  • We may have been unable to obtain authorization for your payment.

  • The product you ordered may be out of stock. (See Product Availability - below.)

  • We may have identified a pricing or product description error.

  • There may have been a failure to meet the eligibility to order criteria as set out in our Terms and Conditions.


Items featured on the site are held in stock, and every effort will be made to complete an order to customer requirement. No liability is accepted where www.thestilettostore.ie is
unable to
complete an order. The customer’s statutory rights are unaffected.

These Terms and Conditions, and all matters connected with any order you place on our website, are governed by Irish law and you agree to submit to the exclusive jurisdiction of the Irish courts in relation to all matters connected with, or arising out of, the Website or any order you place on the Website.

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Cancellation Policy

Orders are typically dispatched within 1 working day of the order being placed.
It is possible to cancel up until the product has been dispatched. To cancel please phone us on 044 937 9412, quoting the relevant reference number.

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Returns Policy

We intend to supply only the highest quality products and believe you will be delighted with your product from www.thestilettostore.ie. However, if you are unhappy with the product in anyway it can be returned to us following the steps outlined below. We aim to keep the process as simple as possible.

When you purchase online, you have a statutory right to return a product (other than perishable produce or a special order) up to 7 days after your order has been delivered. We can change or cancel your order up until it has been dispatched.

If you return the product in its original unused condition (with the tags not removed, unmarked and unworn except for fitting purposes) including packaging and fit for resale within seven working days of the order being received, we will refund you the cost of the product or replace it (if available) as soon as possible following our agreement to do so (excluding cost of postage and transport). You will be responsible for paying for the return carriage of the goods.

All items you wish to return have to be received by us within 14 days of delivery (i.e. the day after the vouched date of dispatch to you). Please include all relevant packing slips and documentation when returning the product.

You will be responsible for the item or items until they reach us. We cannot be held responsible for non-arrival of returned goods.

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Pricing Policy

All products on our Website are displayed in € Euro. For sale of these goods to countries outside of the EU, local import taxes may be payable by the customer for which The Stiletto Store accepts no liability. Other items on our site may be liable for VAT and in these circumstances the price will include VAT.

We are entitled to make adjustments to our prices to take account of any increase in our supplier’s prices, the imposition of any taxes or duties, due to an error or omission or the price for the product on the website is wrong.

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Product Availability

All of the products featured on our website have been carefully selected. If an item sells out we will take it off the Website at the earliest opportunity and it may not be made available again. If items that you order should be out of stock, or delayed for any reason, we will try to contact you at the e-mail address you provided when placing your order. If we cannot contact you, or receive no response to our e-mail, we will continue to process the remaining items on your order. All items are subject to availability.

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Payment

We accept monies through PayPal & SagePay.

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Delivery Details


Orders are typically dispatched within one working day of purchase, either through An Post regular postal service or by courier depending on the choice made during purchase.

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Courier Delivery - within Ireland

Please note that courier delivery is only available within Ireland (including Northern Ireland). For customers who make a purchase on a working day prior to 10am and opt for courier delivery, you can expect next working day delivery. For purchases made after 10am or at weekends, courier delivery will take two working days. The cost for courier delivery is €5.50.

Please Note: We will always endeavour to meet these timings, however as the courier service is a third party, not directly controlled by us there may be delays outside of our control.

For courier orders, please ensure that you will be at the delivery address to sign for it. It is always a good idea to give a work address if you will not be at home during the day. Please also give us a mobile number so that if you are not there, we can contact you.

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Delivery Outside Ireland

For UK, Europe and Rest of World deliveries we use regular postal delivery with An Post. The Stiletto Store is not liable for any import duty for international orders.

  1. The United Kingdom
    Delivery costs €8.50.
  2. Mainland Europe (Eg: Spain, France, Germany, Belgium etc)
    Delivery costs €15.
  3. The USA
    Delivery Costs €18.
  4. The Rest of Europe (EG: Romania, Greece, eastern European Countries etc)
    Delivery costs €23.
  5. The Rest of the World
    Delivery costs €25.


If you are unsure of delivery and handling charges outside of Ireland please contact Lynn at lynn@thestilettostore.ie and we will get back to you with a cost.

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Contact Details

By post: The Stiletto Store, 21 Main Street, Leixlip, Co. Kildare. 
Tel. 044 937 9412 
Email -
info@thestilettostore.ie

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Refund Policy

Items purchased on our website can be returned provided that you have first notified us by email or telephone 044 937 9412 (from outside Ireland +353 44 937 9412) within 7 days of the purchase and the goods are then returned in a re-sellable condition, which is at our discretion, with any swing tickets still attached.

Please note that we cannot refund any cost for postage that you may have paid, unless we have sent you an item incorrectly or the item is deemed to be faulty.

For your own protection when returning any items, we suggest that you use Recorded Delivery, as we will not issue refunds for any items that fail to reach us. Your statutory rights are not affected.